Q: Which browser types and versions does Ontrac® support?
A: The following browser types and versions are all supported:
- IE for PC [4.0 +]
- Netscape for PC [6.0 +]
- IE for Mac 8+ [5.5 +]
- Safari for Mac OSX [1.0 +]
|
| [Please note that Graphs are
not supported on Netscape or Macs] |
|
Q: What versions of Windows does Ontrac® support?
A: Windows 98/ME, Windows XP, Windows NT and Windows 2000 |
|
Q:Why can't I access the report navigation menu?
A: This may be due to your browser settings or your type and version of browser.
Make sure your browser is set to accept cookies and the Java VM option is enabled.
If you are still experienceing problems try downloading the Java interpreter.
[Automatic Installation] |
[Manual Installation] |
|
Q: Will Ontrac® products work behind a firewall?
A: Yes it will. |
|
Q: Ontrac® still won't work on my browser. What can I do?
A: Call Ontrac® support on 1300 793 725. They can assist with any problems you have or email support@vircom.com.au |
