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Q: What is OnTrac?
A: OnTrac is a web-based product that has been developed to assist organisations
to clearly understand their telecommunications products and services.
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Q: How will OnTrac benefit my business?
A: OnTrac will benefit your business in many ways - it will provide you with
visibility of your products and services and how they are being used, allow you to
accurately allocate costs and give you the comfort that all your bills have been
checked. At the end of the day, OnTrac will deliver measurable cost savings and benefits.
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Q: What is Bill Validation?
A: Bill Validation is a complex process that recalculates your bill each month by
examining all your call records and service charges to ensure that you have not
been overcharged.
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Q: How long does it take to install?
A: No time at all! OnTrac is a web-based product so your only requirement is a
recent version of Microsoft Internet Explorer.
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Q: Is Vircom Independent of Carriers and Service Providers?
A: Yes, most definitely! We have no affiliations with any carrier or service provider.
However, to ensure that we provide the best service delivery we maintain healthy working
relationships with all the providers.
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